Intermittent errors on image creation
Incident Report for HTML/CSS to Image API
This has been resolved. We had a database connection issue in us-east. us-west was unaffected. We temporarily directed all traffic to us-west, fixed the issue and re-enabled us-east.
Posted Jul 07, 2020 - 04:07 UTC
We've made a fix and error rates have returned to normal.
Posted Jul 07, 2020 - 03:45 UTC
We're currently investigating a small percentage of 500 errors on image creation.
Posted Jul 07, 2020 - 03:39 UTC
This incident affected: API.